Terms and Conditions
Who are We
Anneka Ireland Videography and our trading office is at 14 Westbrook Terrace, Tunbridge Wells, Kent TN2 5BP.
Anneka Ireland Videography (“Us” or “We”) offers cinematic filming services for weddings and other memorable occasions (“Goods and Services”).
Provision of Goods and Services
These Terms and Conditions (the “Terms”) represent the sale and provision of Goods and Services by Us and will form the basis of the Contract between Us and our customers (“You”). Before submitting an Order, please ensure that you have read these Terms carefully. If you are unsure about any part of these Terms, please ask Us for clarification.
Your Order constitutes a contractual offer that We may, at our discretion, accept. A legally binding contract between Us and you will be created upon our acceptance of your Order, to purchase our Goods and Services (“Order”) indicated by Our Order Confirmation. Any such Order Confirmation will be provided in writing to you either by email or by post.
By placing an Order with us, You will acknowledge that you have read and fully understand the terms of the wedding contract and realise that this contract becomes effective immediately.
These Terms do not affect your statutory rights.
Our booking form is incorporated in to these Terms and will be legally binding.
It is mutually agreed that the filmmaker shall supply the services and goods specified in the Wedding Booking form, and that the client shall pay the price agreed by email.
A non-refundable booking fee of £200.00 is payable at the time of booking to secure the date.
The balance (less deposit) is due 28 days prior to the wedding date and will be payable by You upon receipt of our invoice Accepted methods of payment are BACS, cheque (payable to A Ireland-Wolfe), cash or credit card. Credit cards are subject to a 2.75% surcharge which are on all payments taken.
Please note that title in the Goods and Services will not be transferred until We have received payment in full.
All packages include travel expenses up to 60 miles from our studio (TN2). For distances greater than this we reserve the right to charge for any extra motoring or rail expenses.
You have the right to cancel this Order within 14 days of placing it with us in accordance with your statutory rights and this is the only occasion, We will refund any deposit paid by You.
Notwithstanding the above, You may cancel this contract at any time prior to the event by giving written notice to Anneka Ireland Videography and the deposit will be retained by Us, with no further fees payable.
However, if You cancel this contract within 1 month, of the wedding then the full agreed price will be payable by You under all circumstances.
COVID19 – If Government rules mean the wedding is unable to take place at all due to the wedding date falling into a period of lockdown (as defined by the Government, but currently a three week rolling notice period) then Anneka Ireland Videography will return all monies paid by the client (less reasonable expenses for work done), or work with the client to find a suitable replacement date. This only comes into force once the wedding date falls within the period of lockdown as defined by the Government and is not retrospective i.e. the client cannot claim the wedding was cancelled due to Government lockdown if they cancel before the wedding date is confirmed to be in the period of lockdown, even if the wedding date does then subsequently fall into the lockdown period.
If the client wishes to change the agreed wedding date due to the wedding being unable to take place due to Government lockdown, or if social distancing guidelines are still in force (but the wedding can legally go ahead) then Anneka Ireland Videography and the client agree to find a mutually agreeable date to reschedule to within one year of the original wedding date. All payments will be put towards the new date but the client agrees to continue on the existing payment schedule of full balance payment one month prior to the original wedding date.
Anneka Ireland Videography will not charge any additional fees for moving the wedding date within the one year time period. Weddings re-booked further than one year out may incur additional fees in line with package changes.
Anneka Ireland Videography reserves the right to charge travel, subsistence and accommodation costs if a new venue is booked which is not in the same 2 hour geographical area as the original wedding venue.
If the client decides to fully cancel the wedding solely due to social distancing being in place then normal cancellation rules apply.
We will try to ensure that your video is filmed without a hitch. However, We are of course all subject to things that may happen beyond our control.
Coverage will be as the cameraman’s professional expertise determines and no one scene will be determined more important than another. Anneka Ireland Videography cannot guarantee coverage of any particular event or individual on the day.
We use broadcast quality well maintained equipment, however We are not liable for any radio signal losses, battery failure, equipment failure or material defects which are beyond our control. Every reasonable effort will be made to arrange a replacement cameraman should it be necessary to do so.
In the unlikely event of a total video failure our liabilities are limited to a refund of all monies paid by the client. Anneka Ireland Videography also recommends all clients to purchase adequate wedding insurance to cover such instances.
Anneka Ireland Videography aims to send the preview film at a maximum of 10 weeks from receipt of the client’s music choices, or wedding date, whichever comes latest. Up to 3 small changes are accepted and any additional changes may be subjected to a charge.
If Anneka Ireland Videography has not received the client’s music choices by 3 months after the wedding date, We reserve the right to deliver the finished film based on our music recommendations.
We will archive a client’s film at 12 months from their wedding date, after this, further editing changes will not be accepted.
The USB’s and DVDs provided are DVD-R and standard formatted USB which are compatible with most DVD players, computers and TV’s. We ask clients to check the compatibility of their player before booking our services.
Music and Licensing
It is your responsibility to ensure that the correct licenses have been purchased for their church ceremony, musicians and entertainers. (PRS for Music)
Commercial music can be chosen for the film but must be password protected should the intended use to be online. We recommend that if the client requires their film to be online to choose our music licensing option so a licensed music track can be purchased.
You are advised to inform their ceremony venue that they intend to have their wedding filmed. This avoids the disappointment of being refused on the day. If this situation occurs Anneka Ireland Videography will not refund any payment.
As Anneka Ireland Videography strives to unobtrusively capture your day, We try to avoid the added attention created by camera lights. Therefore We recommend that clients selecting the evening package make sure their DJ has adequate lighting for the dance floor. This will enhance the footage taken without drawing attention to the camera.
We strongly advise that back-ups of your USB/ DVD are made as soon as they are received. Should they become corrupted due to misuse Anneka Ireland Videography will charge a replacement fee.
At all times, We retain the copyright of all the videography produced and all the original files remain the property of A Ireland-Wolfe. It is not our policy to provide the raw footage to clients or third parties.
Any video content on the web is restricted to Anneka Ireland Videography only. Video conversion, web streaming and other delivery of Anneka Ireland Videography content by third parties is not permitted.
We shall have no responsibility or liability for any failure to perform, or delay in performance or any of our obligations under the Terms that is caused by events outside of our control.
You may not assign your rights and obligations under these Terms to any party, and any purported attempt to do so will be null and void. We may transfer (assign) our obligations and rights under these Terms (and under the Contract, as applicable) to a third party (this may happen, for example, if we sell our business). If this occurs, You will be informed by us in writing. Your rights under these Terms will not be affected and our obligations under these Terms will be transferred to the third party who will remain bound by them.
If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.
These Terms, the Contract, and the relationship between You and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with English law and subject to English jurisdiction.
Anneka Ireland Videography | 14 Westbrook Terrace | Tunbridge Wells | Kent | TN2 5BP
Tel: 07763 716769 | email@example.com | www.annekairelandvideography.co.uk